Terms of Use

The following definitions apply throughout these Terms of Use ("Terms"):

• "Company," "we," "us," or "our" refers to Neural Arc Inc., a company incorporated under the laws of India, operating under the brand name Helium AI.
• "Services" refers to the Helium AI platform accessible at he2.ai, including all features, APIs, integrations, tools, mobile applications, browser extensions, and any related products or services operated by the Company.
• "User," "you," or "your" refers to any individual, entity, or organization that accesses, registers for, or uses the Services.
• "User Content" refers to any data, text, files, prompts, images, or other materials you submit, upload, or transmit through the Services.
• "Output" refers to any content, text, code, images, audio, video, presentations, or other materials generated by the Services in response to User Content or prompts.
• "Subscription" refers to any paid plan or tier purchased by you for access to the Services.
• "Aggregate Data" refers to anonymized, de-identified, or statistical data derived from your use of the Services that does not identify you personally.

You must be at least 18 years of age and possess the legal capacity to enter into a binding contract to access or use the Services. If you are using the Services on behalf of an organization, you represent and warrant that you have full authority to bind that organization to these Terms.

You are solely responsible for maintaining the security and confidentiality of your account credentials. You accept full responsibility for all activity that occurs under your account, whether or not authorized by you. You must notify us immediately at support@he2.ai upon discovering any unauthorized access or security breach.

The Company reserves the right to refuse registration, suspend, or terminate any account at its sole discretion, without prior notice, and without liability to you.

Subject to your compliance with these Terms and all applicable laws, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your lawful internal business or personal purposes as permitted by your selected Subscription tier.

This license does not include the right to:

• Sublicense, resell, lease, redistribute, or commercially exploit any portion of the Services to third parties without prior written consent from the Company.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, models, model weights, or underlying architecture of the Services.
• Use the Services to develop, train, or improve any competing product, service, or artificial intelligence model.
• Systematically extract, scrape, or harvest data from the Services through automated means.
• Remove, alter, or obscure any copyright, trademark, or proprietary notices displayed within the Services.
• Access the Services through any means other than the interfaces and APIs provided by the Company.

You agree not to use the Services in any manner that:

• Violates any applicable local, state, national, or international law or regulation.
• Infringes or misappropriates the intellectual property, privacy, or other proprietary rights of any third party.
• Generates, distributes, or facilitates the creation of harmful, abusive, threatening, defamatory, obscene, or unlawful content.
• Introduces malware, viruses, worms, trojans, or any harmful code into the Services or the systems of other users.
• Interferes with, disrupts, or degrades the performance, integrity, or security of the Services or any connected network.
• Misrepresents your identity, affiliation, or the origin of any content submitted through the Services.
• Circumvents, disables, or otherwise interferes with any usage limits, access controls, security features, or rate-limiting mechanisms of the Services.
• Uses the Services to send unsolicited communications, spam, or conduct phishing operations.
• Shares account credentials with unauthorized third parties or operates multiple accounts to exceed usage limits.
• Generates content that misrepresents AI-generated Output as human-authored work in contexts where such disclosure is required by law.

All rights, title, and interest in and to the Services, including all software, code, algorithms, models, model architectures, model weights, training data, interfaces, APIs, documentation, trade secrets, trademarks, trade names, logos, service marks, designs, and all other intellectual property associated with the Services, are and shall remain the exclusive property of the Company or its licensors.

Nothing in these Terms transfers or assigns any ownership rights to you. All rights not expressly granted herein are reserved by the Company.

The Helium AI name, logo, and all associated branding are registered trademarks of Neural Arc Inc. You are not permitted to use these marks without prior written authorization from the Company.

The Services use artificial intelligence models provided by third-party providers as well as proprietary technology developed by the Company. You acknowledge and agree to the following:

• Outputs are generated algorithmically and are not reviewed, verified, endorsed, or guaranteed by the Company for accuracy, completeness, reliability, legality, or fitness for any particular purpose.
• Outputs may contain errors, inaccuracies, biases, hallucinations, or outdated information. You are solely responsible for reviewing, validating, and verifying all Output before relying upon it or using it for any purpose.
• The Company does not guarantee that Outputs will be free from content that is offensive, harmful, misleading, or inappropriate.
• Outputs do not constitute professional, legal, financial, medical, or any other form of expert advice. You should consult qualified professionals before acting on any Output.
• The Company bears no liability for any decisions made, actions taken, or consequences resulting from your reliance on any Output generated by the Services.

The Services may integrate with, link to, or rely upon third-party platforms, APIs, models, services, and content providers. These integrations are provided for your convenience.

The Company is not responsible for and makes no representations or warranties regarding the availability, accuracy, quality, security, content, functionality, or privacy practices of any third-party service. Your use of any third-party service is governed solely by that third party's terms and policies.

The Company shall not be liable for any loss, damage, or harm arising from your interaction with or reliance upon any third-party service accessed through the Services.

The Company does not guarantee uninterrupted, error-free, or continuous access to the Services. The Services may be subject to scheduled or unscheduled downtime, maintenance, updates, or outages.

The Company reserves the right to modify, suspend, discontinue, or remove any feature, function, integration, or component of the Services at any time, with or without notice, and without liability to you.

The Company is not liable for any loss, damage, or inconvenience caused by your inability to access the Services for any reason.

The Company, its affiliates, officers, directors, employees, agents, licensors, and suppliers expressly disclaim all warranties and conditions of any kind, whether express, implied, or statutory, including, without limitation:

• Implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
• Any warranty that the Services will meet your requirements, expectations, or achieve any particular result.
• Any warranty that the Services will be uninterrupted, timely, secure, or error-free.
• Any warranty regarding the accuracy, reliability, or completeness of any Output, content, or information provided through the Services.
• Any warranty that defects in the Services will be corrected.

You use the Services at your sole risk. No advice or information, whether oral or written, obtained from the Company or through the Services, creates any warranty not expressly stated in these Terms.

To the maximum extent permitted by applicable law:

You agree to indemnify, defend, and hold harmless the Company, its parent, subsidiaries, affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, demands, actions, suits, liabilities, damages, losses, costs, and expenses (including reasonable legal fees and court costs) arising out of or relating to:

• Your use of the Services or any activity conducted through your account.
• Your breach or alleged breach of any provision of these Terms.
• Your violation of any applicable law, regulation, or the rights of any third party.
• Any User Content you submit, upload, or transmit through the Services.
• Any Output you use, distribute, publish, or rely upon.
• Any claim by a third party arising from your use of or reliance on any Output.

The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify the Company. You agree to cooperate fully with the Company in the defense of any such claim.